Shopping guide

Check the return policy before you buy

Last updated September 24, 2026

A quick look at the return policy can save you a lot of frustration. It's the difference between "I'll try it and see" and "I'm stuck with it."

Why it matters for deals

Deals often push you to decide quickly. A clear return policy makes a quick decision less risky: if the item isn't right, you can send it back.

What to look for

Return window. How many days do you have? Holiday periods sometimes have extended windows, but don't assume — check the product page.
Condition requirements. Some items must be unopened or unused to be returned for a full refund.
Non-returnable items. Certain categories — such as some personal care items, digital products, or perishable goods — may not be returnable.
Who handles the return. On a marketplace, a third-party seller may have its own return process.
Return shipping cost. Find out whether returns are free, or whether a fee is deducted from your refund.
Refund method and timing. Refunds can take several days to reach your original payment method.

Keep the evidence

When a new item arrives:

Keep the original packaging until you're sure you'll keep it.
Test the item soon — don't wait until the last day of the return window.
Take a photo if something is damaged on arrival.

Warranties are different from returns

A return lets you send back an item you don't want. A warranty covers defects over a longer period, and is usually handled by the manufacturer. For electronics and appliances, check both.

Summary

Before buying on a deal, make sure you know how long you have to return it, whether there are any conditions or fees, and who you'd need to contact.

This guide is general information, not professional advice. Always check the product details, seller, and return policy on the store's page before buying.